On-Time Arrival, Intact Delivery: How We Safeguard Every Overseas Order​​​​​​​

On-Time Arrival, Intact Delivery: How We Safeguard Every Overseas Order

The order confirmation email sent by our Canadian customer on Monday night was not the end of our work day. We were already on the same wavelength, despite a 12-hour interval. The batch of 10% astaxanthin was checked, properly packaged and sent to the port within nine hours. To us, speed is the quality of being accurate and reliable. 

Next-day shipment is not a fast action, but an automatic result of our processes that are already in place. When an order is placed in our system, it automatically initiates a process where the order is approved, checked in stock and the documents are prepared at once. We also perform highly efficiently with sensitive materials like astaxanthin, maintaining high quality - with our packaging being light-proof and all transport guidelines integrated into our system. 

Sturdiness implies scientificity and thoroughness to us. 

Carton packaging is only the beginning. Since the package is transported several times and handled roughly in international transportation, we provide free palletizing as a critical addition to our standard export packaging. We use internationally approved pallets, wrap all six sides in stretch film, and waterproof the outside. This is not only an extra physical layer, but it also makes the goods a stable transport unit, reducing the chances of accidents in handling. 

Professionalism occurs when complete details are provided. 

Logistics data is linked in real time when transportation starts, so you can always know the location of your shipments. 

The documents to be forwarded are checked in advance according to the shipment destination requirements to be cleared.- 

A transportation insurance is issued for every shipment, and storage and handling instructions are provided according to the product. ​​​​​​​

To us all orders are of the same importance. Either a sample or a full container load, what we deliver is not just a product, but a safe arrival commitment that has been derived by reverse-engineering your production line needs. We entirely comprehend that what you get is not just a crate of raw materials but the market opportunities and the trust of the customers. 

We aim at making international supply chains basic and dependable. 

As soon as you confirm your order, we start looking after it carefully.